Shipment

Feeyn Shipping Policy

Last updated: December 3, 2024

1. General information about shipping

Feeyn offers safe and reliable shipping for all orders. We work with trusted logistics partners to ensure your orders are processed and delivered efficiently.

2. Shipping options & delivery times

We offer the following shipping options:

  • Free Shipping: 8 - 14 working days (due to high demand)

  • Priority shipping: 4 - 7 working days (fast and secure shipping)

  • express shipping: 2 - 5 working days (expedited delivery)

Estimated delivery times start from the date of shipment and not the date of order. Delivery times are estimated and may vary depending on destination and external factors.

3. Shipping costs

  • Free Shipping is available for all eligible orders.

  • Priority or express shipping may incur additional charges, which will be displayed during the order process.

  • All shipping costs will be calculated and displayed at checkout before you complete your purchase.

4. Processing time

All orders are processed within 1 - 3 business days before being shipped. Orders are not processed on weekends and holidays.

5. Tracking orders

Once your order has been shipped, you will receive a shipping confirmation with a tracking number. You can track the status of your order at any time using the link provided.

6. Undeliverable orders & address errors

  • Please ensure that your delivery address is correct and complete. Feeyn accepts no responsibility for packages that cannot be delivered due to incomplete or incorrect address information.

  • If an order is returned to us because it could not be delivered, a reshipping charge may apply.

7. International Shipments & Customs Fees

International orders outside the EU may be subject to customs fees or import taxes. These fees are the customer's responsibility and are not included in the shipping costs. We recommend checking with local customs authorities for possible charges.

8. Delays & Loss of Shipments

Although we strive to deliver orders on time, unforeseen delays may occur due to external factors such as customs inspections, weather conditions or transportation issues.

If your order is significantly delayed or is considered lost, please contact our customer service at support@feeyn.comso that we can help you.

9. Contact

For further questions regarding our shipping policy or the status of your order, please contact us at support@feeyn.com.